Our purpose at Grão de Gente is to help families create a safe and comfortable environment for their babies. It is who we are, how we work, and what we value. The safety of our customers is our top priority. For this reason, we maintain a comprehensive list of our recalled products. Find the latest Grão de Gente recalls or search recalls by category below:
Your child's safety is our top priority. If you have any recall product, we urgently advise you to immediately stop using the product and contact us via email at recall@graodegente.com, using your order number as the subject line. This will allow us to initiate a process for product identification. Once you reach out, we'll provide information on disposal and proceed with issuing a refund for the product value.
Feel free to reach out to our toll-free customer service line at 855-425-4640, available from 9 a.m. to 4 p.m. ET Monday through Friday. We're always happy to help with any questions or concerns you may have.
We sincerely apologize for any inconvenience and deeply appreciate your swift attention to this matter.